Terms & Conditions

By allowing you to access the Website, Steel & Glass subjects you to the below terms. By using the Website, you are agreeing to all of the terms. Your purchase amount including postage will be provided at checkout. Completion of the checkout process requires your approval of the final prices and these terms and conditions before the payment transaction proceeds.

Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability. Representations made as to delivery times are subject to any delays resulting from postal delays or any unforeseen failures to deliver which we will not be responsible for. Please see our Shipping page for further information.
In order to contract with Steel & Glass you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Steel & Glass retains the right to refuse any request made by you.

Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until goods have been shipped.

Pricing and Availability
Prices of products, delivery and other charges displayed on the Website are current at the time of issue, but are subject to change at any time.

We endeavour to have all advertised products in stock for the duration of the sale, however, they are only available while stocks last. If stock is unavailable, we will contact you as soon as possible and you may choose a refund or exchange for another product.

Whilst we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If cancelled and you have already paid for the goods, you will receive a full refund.

Where applicable, prices are inclusive of GST. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'. We regularly monitor stock levels and will endeavour to mark out-of-stock items with Sold Out as soon as possible.

All prices are in Australian dollars including GST. We accept Mastercard and Visa through our secure payment gateway. 

Discount Codes
Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of certain purchases made though this Website. The conditions of use relating to any discount code will be specified at the time of issue.

The content on this Website including the information, products, images, text and graphics plus the services offered through this Website, are provided without warranty. To the extent permitted by law, Steel & Glass disclaims all representations and warranties, expressed or implied, with respect to such information, services, products and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement and freedom from computer virus.

Limitation of Liability
Subject to your rights under Australian Consumer Law, Steel & Glass will not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or any personal injury suffered or sustained as a result of purchasing product from the Website. By placing an order on the Website, you are agreeing to these Terms and Conditions and as such release Steel & Glass from any liability which cannot be excluded by law.
Steel & Glass reserves the right to alter these terms and conditions at any time.

Sale of Knives

You may only purchase a knife product if you are age 16 years or over in Australia. By purchasing a knife product you agree that you are age 16 years or over in Australia.

Governing Law and Jurisdiction
These terms and conditions are to be construed in accordance with the laws of NSW, Australia and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of NSW, Australia.